Records & Requests

Manage every data subject request against a live GDPR deadline

For DPOs handling access, rectification, and erasure requests — with a live countdown to every statutory deadline, so no SLA slips through a spreadsheet.
For
DPO
GDPR Art. 12
GDPR Art. 15
GDPR Art. 16-17
The challenge

The clock starts the moment a request arrives

When a data subject exercises their rights, the clock starts the moment the request arrives. GDPR gives you one month to respond — extendable by two further months for complex cases — and the burden of proving you met that window falls on you.

Most teams track it in a spreadsheet or a calendar reminder. Dates drift, the request owner changes, and the supporting documents sit in three different inboxes. When a supervisory authority asks how a request was handled, the evidence is scattered and the timeline is hard to reconstruct.

A single missed response window is a documented failure to honour data subject rights — exactly the lapse a regulator looks for.

What you can do

What you can do with DSAR Management

  • Log each request with its identifier, requestor, request date, and response period.
  • Auto-calculate the deadline from the request date and a configurable response period.
  • Watch a live countdown of remaining days to the response deadline on every open request.
  • Attach fulfillment documents by file upload, kept against the request they belong to.
  • Link tasks to each request so access, rectification, and erasure work tracks to completion.
  • Bulk import and export records with response-period mapping for migration or reporting.
Business outcomes

What it delivers to your program

  • No missed SLAs — the deadline is computed for you, not tracked by hand on a calendar.
  • One place for every request — documents, tasks, and status history live with the request, not across inboxes.
  • A defensible audit trail — every interaction and status change is logged, so you can show how each request was handled.
  • Faster fulfillment — linked tasks make it clear who owns the next step before the window closes.
Built for compliance

Built for compliance

DSAR Management helps you evidence the data subject rights obligations under the GDPR.

What DPMS doesMaps toHow
Tracks the one-month response windowGDPR Art. 12(3)Auto-calculated deadline with a live remaining-days countdown
Documents access requestsGDPR Art. 15Request logging with linked documents and fulfillment tasks
Documents rectification and erasure requestsGDPR Art. 16-17Multiple request types tracked through to completion
Evidences how each request was handledGDPR Art. 5(2)Full log of interactions and status changes per request
See how this maps to your obligations — book a 30-minute demo.
Book a demo
Why Priverion

Why Priverion

Unlike general-purpose ticketing or GRC tools, DSAR Management doesn't sit in isolation. Each request connects to the records, documents, and tasks already in your environment, so fulfillment work and the evidence for it sit together — no re-keying.

The remaining-days countdown is computed server-side from your configured response period, not maintained by hand on a calendar someone has to remember to update. Deadline logic and fulfillment evidence stay scoped to your entity, inside one unified privacy and InfoSec platform.

FAQ

Questions DPOs ask before a demo

Which request types does it support?
Access, rectification, and erasure — each logged with its own identifier, requestor, and response period, and tracked against its own deadline.
How is the response deadline calculated?
It's computed server-side from the request date and a configurable response period, then shown as a live countdown of remaining days, so it stays accurate without manual updates.
Can I store the documents tied to a request?
Yes. You upload and manage linked documents directly against each request, alongside the tasks created to fulfill it.
Can I move existing requests in, or export them out?
Yes. Records support bulk import and export with response-period mapping, for migration and reporting.

Ready to keep every DSAR deadline in view?

Replace drifting spreadsheets with requests that carry their own deadline, documents, and tasks. Book a 30-minute demo focused on Data Subject Request management and the live response-deadline countdown, or talk to a Priverion expert.
Book a demo